The Bearded Naked Mug

The Bearded Naked Yogi Shipping Policy

Thank you for shopping with The Bearded Naked Yogi!

We strive to provide you with a seamless and enjoyable shopping experience.

Please review our shipping policy to understand how we handle order processing, shipping, and delivery.

Order Processing:

• All orders received begin to be processed within 4-5 business days of receiving payment.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates:

• Shipping charges are calculated based on the weight of your order and the destination.

• Our manufacturer is based within the United Kingdom and so we offer a flat-rate shipping rate of just €7 for UK domestic orders.

• Competitive rates for international orders including the European Union (Schengen Zone Countries) and the USA and Canada.

Shipping Times:

• Standard shipping within the United Kingdom typically takes 14 - 21 business days.

• International shipping may vary based on destination and can take over 28 business days.

Order Tracking:

• Once your order has been shipped, you will receive a confirmation email.

• UK domestic shipping will not normally be sent via a trackable service

• International orders may be sent via a trackable service depending on quantity, weight and/or final destination.

Shipping Methods:

• We partner with reputable carriers to ensure the timely and secure delivery of your orders.

• Available shipping methods include standard shipping, expedited shipping, and express shipping.

Customs and Duties:

• For international orders, customers are responsible for any customs or import duties imposed by their country. These fees are not included in the total cost at checkout.

Shipping Address:

• Please ensure your shipping address is accurate before completing your purchase.

• We are not responsible for orders shipped to incorrectly provided addresses.

Shipping Delays:

• In rare instances, unforeseen circumstances such as extreme weather conditions or customs delays may impact shipping times. We appreciate your understanding in such cases.

If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service team at support@thebeardednakedyogi.com.

Thank you for choosing The Bearded Naked Yogi for your clothing needs - we appreciate your business!

The Bearded Naked Yogi Team

The Bearded Naked Yogi Returns Policy

We want you to be delighted with your purchase from The Bearded Naked Yogi.

If for any reason you're not completely satisfied, we're here to help with our hassle-free returns policy.

Returns Eligibility:

• Items can be returned within 14 days from the date of purchase.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Returns Process:

1. To initiate a return, please contact our The Bearded Naked Yogi Team at support@thebeardednakedyogi.com to obtain a return authorisation.

2. Pack your item securely, including any original order packing slip.

3. Mail the package to the address provided by our customer service team.

Return Shipping:

• Customers are responsible for return shipping costs.

• We recommend using a trackable shipping service for returns to ensure the safe arrival of your item.

Refund Processing:

• Refunds are only issued on items that have been demonstrated as defective.

• Once your return is received and inspected by our Team, we will send you an email to notify you that we have received your returned item.

• Any refunds due will be processed to the original method of payment within 28 business days.

Exchanges:

• If you need to exchange an item, please contact our customer service team at support@thebeardednakedyogi.com for assistance.

Defective Items:

• If you receive a damaged or defective item, please contact us within 7 days of receiving your order to report the issue. We will arrange for a replacement or refund.

Late or Missing Refunds:

• If you haven't received a refund yet, please check your bank account first.

• Alternatively, contact your credit card company, as it may take some time before your refund is officially posted.

If you have any further questions or concerns about our returns policy, please don't hesitate to contact our customer service team at support@thebeardednakedyogi.com.

Thank you for shopping at The Bearded Naked Yogi. Your satisfaction is our priority.

The Bearded Naked Yogi Team